Privacy Policy for the Processing and Protection of Personal Data

1. General Provisions

1.1. The following terms are used in this Policy:

Personal data — any information relating to a directly or indirectly identified or identifiable natural person (the data subject).
Processing of personal data — any action (operation) with personal data, including collection, storage, use, modification, distribution, destruction, and other operations.
Data controller — a legal entity that processes personal data, in this case Eros Escort.

1.2. This Policy applies to all users of the Site who provide their personal data through registration forms, feedback forms, or other services on the Site.

2. Collection of Personal Data

2.1. We may collect the following types of personal data:

First name, last name.
Email address.
Phone number.
Location data.
Other data voluntarily provided by you when filling out a form on the website.

2.2. Personal data is collected through forms on the Site, as well as using automated methods (such as cookies, web beacons, etc.).

3. Purposes of Personal Data Processing

3.1. We process personal data for the following purposes:

Providing information about our services, promotions, and news.
Responding to user inquiries via the feedback form.
Providing and improving the quality of our services.
Fulfilling our obligations to users within the framework of provided services.
Compliance with legal requirements.

4. Principles of Personal Data Processing

4.1. We are committed to following these principles in processing personal data:

Personal data is processed lawfully and fairly.
Personal data is collected for specified and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
The personal data we collect should be accurate, up-to-date, and sufficient for the purposes of processing.
Personal data is processed only within the scope of its collection purposes.
We take all necessary measures to protect personal data from unauthorized access, modification, or destruction.

5. User Rights

5.1. Users have the right to:

Request information about what personal data is being processed.
Request correction, deletion, or blocking of personal data if it is incomplete, outdated, or processed in violation of the law.
Opt-out of receiving marketing materials or notifications.
Submit requests or complaints in case of violation of their rights.

5.2. To exercise their rights, users can contact us using the contact information provided on the Site.

6. Protection of Personal Data

6.1. We take all necessary technical and organizational measures to protect users' personal data from unauthorized access, disclosure, modification, and destruction.

6.2. Data protection includes encryption and limiting access to personal data only to employees who require access for performing their job duties.

7. Storage of Personal Data

7.1. Personal data is stored only for the period necessary to achieve the purposes of processing, unless a longer retention period is required by law.

7.2. After processing is complete, personal data is destroyed or anonymized in accordance with legal regulations.

8. Transfer of Personal Data to Third Parties

8.1. We do not transfer personal data to third parties without the user's consent, except as required by the laws of the United Arab Emirates.

8.2. We may transfer personal data to third parties (e.g., partners and contractors) only if necessary for providing our services or fulfilling obligations to users.

9. Use of Cookies

9.1. We use cookies to improve service quality and for analytics purposes. Cookies are small text files stored on your device.

9.2. You can configure your browser to block cookies, but this may affect the functionality of the Site.

10. Changes to the Privacy Policy

10.1. We reserve the right to make changes to this Privacy Policy at any time. Any changes will be reflected on this page, with the date of the last update provided below.